Refund and Returns Policy

Return Policy

Please read the following Return and Refund Policy carefully before making a purchase on our website:

Returns Eligibility:

We accept returns for most products purchased through our website, subject to the conditions outlined below:

  • The return must be initiated within 48 hours of receiving the product.
  • The product must be unused, in its original condition, and in the original packaging.
  • Certain items, such as protectors or campaign or discounted products may not be eligible for return.
  • The product must have a valid issue that violates our warranty policy to be eligible for return.
  •  To return a product, The customer must have a full unboxing video of the product.

Return Process:

To initiate a return, please contact our customer support team or follow the return instructions provided on our website. Provide the necessary details, including your order number, the item(s) you wish to return, and the reason for the return. Our customer support will guide you through the return process.

Return Shipping:

The cost of return shipping may be the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped or product defect). We recommend using a trackable shipping method and obtaining proof of shipment for your return.

Modifications to Policy:

We reserve the right to modify or update this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

N.B. Please note that this Return Policy is part of our overall Terms and Conditions, and by using our e-commerce website, you acknowledge that you have read, understood, and agreed to these policies. If you have any questions or concerns, please contact our customer support for assistance.